At Icons of Surf, our commitment is for quality products and quality service. Please be aware that we do sell all of our merchandise in our shop, as well as the website. Although the website will be updated regularly, there may be an instance where a product is no longer in stock, due to being sold in the shop. If this situation arises, we will order the exact same board or product for you. If you have any questions regarding your order, please call 949-429-7133.
All prices are subject to change with or without notice. Any damage claims shall be filed by the buyer according to the return policy.
SALES TAX
Sales tax will be added to your order where applicable by
law.
SHIPPING POLICY
Merchandise
Shipping Policy
Domestic:
- To ensure that
you are getting the cheapest shipping price, all merchandise
orders of $50.00 or more are shipped for FREE using USPS
Priority Mail! This way you receive FREE shipping plus
you receive your items FAST! No more waiting days and weeks
for your stuff!!
- We
also offer USPS Express Mail delivery (1-2 days) for
an additional cost to your total order amount.
- Most
orders ship within 2 days (weekends and holidays excluded).
- USPS
does not pick up or deliver packages on Sundays or Holidays.
- All
orders are sent with tracking numbers for delivery confirmation.
- We
will notify you via email with both your Item and tracking
numbers once we receive your order. If for some reason
you have purchased an item that we don’t have in
stock we will email you regarding the product.
International:
- To
ensure that you are getting the cheapest shipping price,
all international merchandise orders are shipped via
USPS Mail by the combined total merchandise weight.
| (Combind
Total Merchandise Weight) |
|
|
|
|
|
|
|
| Standard
Air Mail (under 4lbs) |
Priority
Mail (Under 4lbs) |
| 6-12
Business Days |
|
5-10
Business Days |
|
|
|
|
|
| $20.00 |
|
|
$40.00 |
|
|
|
|
|
|
| Standard
Air Mail (Over 4lbs) |
Priority
Mail (Over 4lbs) |
| 6-12
Business Days |
|
5-10
Business Days |
|
|
|
|
|
| $30.00 |
|
|
$60.00 |
|
- Most
orders ship within 1-2 days (weekends and holidays excluded).
- USPS
does not pick up or deliver packages on Sundays or Holidays.
- Only
International Priority Orders over 4lbs come with tracking
numbers.
- We
will notify you via email with both your Item and tracking
numbers once we receive your order. If for some reason
you have purchased an item that we don’t have in
stock we will email you regarding the product.
Calculating
Shipping Costs
- Place
the items you wish to order in your shopping cart.
- Select
the desired shipping Country, State & Ship method
from the drop down menus.
- Our
web site will then automatically calculate the shipping
cost based off your order total, location & ship
method.
Surfboard Shipping - Domestic:
We try to make shipping your surfboard easy. We have setup a flat rate
shipping fee based off of the region you live in. All the supplies
and container to ship your surfboard safely are included. Plus, any
merchandise other than surfboards are shipped FREE with your order.
Please review the chart below to determine what your shipping cost
is. All purchases must be paid in full before shipping.

Zone 1: Continental U.S.
(Include Packaging Costs) |
Ground (2-7 Days) |
- - |
| Shortboards |
$150.00 |
- - |
| Mid-Length Boards |
$175.00 |
- - |
| Longboards |
$225.00 |
- - |
Zone 2: Continental U.S.
(Include Packaging Costs) |
Ground (2-7 Days) |
- - |
| Shortboards |
$175.00 |
- - |
| Mid-Length Boards |
$195.00 |
- - |
| Longboards |
$275.00 |
- - |
Zone 3: Continental U.S.
(Include Packaging Costs) |
Ground (2-7 Days) |
- - |
| Shortboards |
$200.00 |
- - |
| Mid-Length Boards |
$275.00 |
- - |
| Longboards |
$320.00 |
- - |
Zone 4: Continental U.S.
(Include Packaging Costs) |
Ground (2-7 Days) |
- - |
| Shortboards |
$250.00 |
- - |
| Mid-Length Boards |
$305.00 |
- - |
| Longboards |
$340.00 |
- - |
Zone 5: U.S.
(Include Packaging Costs) |
Ground (2-7 Days) |
- - |
| Shortboards |
$275.00 |
- - |
| Mid-Length Boards |
$350.00 |
- - |
| Longboards |
$390.00 |
- - |
Shipping Surfboard Internationally:
If you are purchasing a surfboard from outside the U.S.,
don't worry, Icons of Surf will shop around and find you
the best shipping price for your surfboard order. Once
you place your order, our buddies at Icons will get to
work and email your shipping options and pricing.
RETURN POLICY
Return and Exchange
Policy (Merchandise)
Please return any item within 30 days from the ship date. We'll be glad to make an exchange, credit your account or refund your payment. After 30 days we'll be glad to issue a merchandise credit. Please be certain to complete the return form within your package. Repack the item(s) in any shipping box and return the package to:
Icons of Surf
ATTN: Merchandise Return
710 N. El Camino Real
San Clemente CA 92672
Shipping and Handling
We DO NOT accept C.O.D.'s on return items.
Customers are responsible for return shipping charges. For your
protection, we suggest you return your merchandise via USPS with delivery
confirmation.
Thank you.
Call: 949-429-7133 and ask for
Fabrice or email fabrice@iconsofsurf.com
Clothing
- All items must be unused and include
the original packaging.
- Clothing must be clean and unwashed
with all tags attached.
- If you plan to return your clothing
please keep it clean!
- Once clothing has been worn and/or
washed it cannot be returned or exchanged.
Shoes & Sandals
- Shoes must not be worn and must include
the original undamaged packaging.
- If you plan to return your shoes
do not wear them after trying them on.
- Shoeboxes must not have tape or any
other shipping labels on them - use the box the shoes were shipped
in to return shoes.
- Once shoes have been worn they cannot
be returned or exchanged.
Videos
- Videos must be unopened and in original
packaging.
CONTACT ICONS OF SURF
Mailing
Address:
Icons
of Surf
217
S. El Camino Real
San
Clemente, CA 92672
Contact
by Phone
Phone: 949.429.7133
Fax: 949.429.7143
Ken:
Shop Owner
Kris: Shop Manager
Fabrice: V.P. Online Sales
Contact
by Email
General
Information: info@iconsofsurf.com
Surfboard
Sales: kris@iconsofsurf.com
Merchandise
Sales & Returns: fabrice@iconsofsurf.com
Website
Feedback
Have
a comment or suggestion? We are always listening and dedicated
to bringing you the best knowledge and experience possible. Please
send us your emails at info@iconsofsurf.com.
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